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Refund Policy 

Effective Date: 01 April 2024


At Rastogi Chairs, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

1. Refund Eligibility


  • Timeframe: You may request a refund within [30] days of receiving your order.

  • Condition: Items must be unused, in the same condition that you received them, and in the original packaging.

  • Non-Refundable Items: Custom or personalized items, clearance items, and gift cards are not eligible for refunds.

2. How to Request a Refund


  • Return Instructions: If your refund request is approved, we will provide you with instructions on how to return your item. You will be responsible for the return shipping costs, which are non-refundable.


3. Refund Process


Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.


Processing Time: If approved, your refund will be processed, and a credit will be applied to your original method of payment within [7-10] business days.


4. Partial Refunds
  • Partial refunds may be granted in certain situations, such as

  • Items not in their original condition, damaged, or missing parts for reasons not due to our error.

  • Items returned more than [30] days after delivery.


5. Late or Missing Refunds

If you haven’t received your refund within the expected timeframe


  • Check your bank account again.

  • Contact your credit card company; it may take some time before your refund is officially posted.

  • If you still have not received your refund, please contact us at


6. Exchanges


We only replace items if they are defective or damaged. If you need an exchange, please contact us at with your order number and details of the issue.


Contact Us

For any questions regarding refunds, please contact us at:



158-159, Nehru Bazar,

Jaipur, Rajasthan

11:00AM -8:00 PM


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